What are the responsibilities and job description for the Senior Associate - Strategy & Planning - Commerce Payments position at JPMC Candidate Experience page?
The Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.
As a Senior Associate in Strategy & Planning on the Commerce Payments/Digital Wallets Payments team, you will manage and have a deep understanding of the product roadmap, help keep the team organized, and articulate and evangelize the strategic vision of the product.
Job responsibilities
- Maintains deep knowledge of area product vision, strategy, roadmap, technical implementation, operations, and reporting
- Manages operating model – responsible for documentation, implementation, and ongoing strategy and planning for product cabinets, cross-organizational stakeholder engagement and Quad (design, technology, analytics and product) collaboration.
- Manages key executive and stakeholder updates – responsible for leading material planning and creation in partnership with Product team and extended Quad, e.g., product cabinet, business unit reviews (BURs), and other executive updates
- Proactively identifies opportunities to help amplify our work across the organization and drive partnership with Line of business (LOB) and Product teams.
- Monitors and reports on Product quality and ensures traceability and health of cross dependencies and linked stories. Partners with the Agility Leads in driving continuous improvement across Enterprise/ Line of business (LOB) to reduce waste, drive efficiencies, and improve the overall effectiveness of agile.
Required qualifications, capabilities, and skills
- Minimum of 3 years of experience in digital, program management, product management, and/or Agile practices and principles
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
- Strong writing & presentation skills utilizing PowerPoint, Excel, and Tableau
- Structured thinker and effective communicator
- Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design
- Understanding of product development principles using Agile/Scrum. Some exposure to Confluence and Jira toolsets.
Preferred qualifications, capabilities, and skills
- Bachelors or Masters in Computer Science, Business Management or comparable field of study
- Thorough understanding of digital and mobile payments including online payments including wallets, Buy Now Pay Later, merchant acquiring & processing highly desired
- Strong knowledge of Application Programming Interfaces (APIs), open Banking and engineering practices
