What are the responsibilities and job description for the Employee Engagement Volunteerism Manager position at JPMorgan Chase?
Within Corporate Responsibility, Global Philanthropy (GP) advances this work through three functions: the JPMorgan Chase Foundation, Impact Finance and Advisory, and Employee Engagement and Volunteerism (EEV). EEV drives impact through a global portfolio of programs that engage employees in skills based volunteering, including board service, small business and youth mentoring, and nonprofit consulting, and manages disaster relief and workplace giving.
As an Employee Engagement and Volunteerism Manager within the US EEV team, you will be responsible for developing strategies and implementing employee engagement programs. These programs will align with the firm's talent and culture priorities as well as the corporate responsibility impact agenda. You will be reporting directly to the U.S. Head for EEV.
Job responsibilities
- Develop skills based volunteering strategies across targeted U.S. markets and priority themes, building a portfolio of employee volunteering initiatives that meet market-specific needs internally and externally
- Design and execute best-in-class volunteering programs that leverage employees’ skills to deliver CR’s impact and advance talent and culture priorities for lines of business
- Cultivate strong relationships and regular communication with business leadership to understand business priorities, opportunities, and trends that will influence EEV strategy in markets
- Work closely with colleagues and peers across GP and CR to ensure a holistic and integrated approach that expands that firm’s potential to advance an inclusive economy in priority markets
- Source, onboard, and manage implementation partners, including grant contracting and management
- Build detailed project plans and drive results across internal and external stakeholder groups.
- Lead employee recruitment and outreach efforts, leveraging communications tools to promote programs and drive engagement
- Collaborate with Communications partners to amplify program impact with internal and external stakeholders
- Proactively build relationships with firm-wide partners to align strategy and execution, including HR, Tech for Social Good, Legal Pro Bono, DOI, etc.
- Design with value and impact to both external and internal stakeholders in mind, and utilize participation and impact data, feedback from volunteers and beneficiaries, and insights from stakeholder relationships to refine and improve strategy over time
Required qualifications, capabilities, and skills:
- 5 years of relevant experience in employee engagement, volunteerism, philanthropy, and/or social impact
- Commercial mindset, strong project/program management and interpersonal skills
- Experience in building, running and iterating programs to multiple stakeholders; managing relationships and collaborating with senior executive stakeholders
- Demonstrates a high degree of initiative; results-oriented, strong attention to detail and deadlines
- Excellent writing, verbal, and interpersonal communication skills, including the ability to distill and present complex information plainly and succinctly
- Creative, flexible, and collaborative with an ability to work in a team-oriented environment
Preferred qualifications, capabilities, and skills:
- Relevant experience in a corporate environment
- Experience with skills-based/pro-bono volunteering program development
- Experience working within a global team preferred, including working across different geographic contexts
- Understanding of current small-business challenges
