What are the responsibilities and job description for the Healthcare Payments PS Onboarding Analyst position at JPMorgan Chase?
Are you ready to make a significant impact in the healthcare payments industry?
As a Professional Services Onboarding Analyst within Healthcare Payments, you will play a crucial role in transforming the payment experience for healthcare providers, payers, and patients. Join JPMorgan Healthcare Payments, a leader in healthcare technology and services, and be part of a mission to simplify, secure, and enhance the payment process.
Job Responsibilities:
- Manage onboarding queues for Healthcare Payments customers.
- Configure and ensure accuracy of account setup with Healthcare Payments solutions.
- Maintain documentation in CRM.
- Coordinate and collaborate with internal departments and partners as needed.
- Collaborate closely with team members to troubleshoot issues and streamline processes.
- Actively participate in initiatives to support customer onboarding and process improvements.
- Assist in testing new software releases.
Required Qualifications, Capabilities, and Skills:
- Proven ability to manage multiple tasks and projects simultaneously with strong attention to detail.
- Understanding of the Healthcare Industry.
- Excellent organizational skills in managing timelines of multiple tasks.
- Ability to rapidly learn InstaMed’s platform and solutions.
- Ability to acquire and apply new technical and industry knowledge quickly.
- Proficiency in all aspects of Microsoft Office.
Preferred Qualifications, Capabilities, and Skills:
- Healthcare technology experience.
- Experience using Salesforce or similar CRM platform.
