What are the responsibilities and job description for the Healthcare Payments PS Onboarding Analyst position at JPMorganChase?
Are you ready to make a significant impact in the healthcare payments industry?
As a Professional Services Onboarding Analyst within Healthcare Payments, you will play a crucial role in transforming the payment experience for healthcare providers, payers, and patients. Join JPMorgan Healthcare Payments, a leader in healthcare technology and services, and be part of a mission to simplify, secure, and enhance the payment process.
Job Responsibilities:
- Manage onboarding queues for Healthcare Payments customers.
- Configure and ensure accuracy of account setup with Healthcare Payments solutions.
- Maintain documentation in CRM.
- Coordinate and collaborate with internal departments and partners as needed.
- Collaborate closely with team members to troubleshoot issues and streamline processes.
- Actively participate in initiatives to support customer onboarding and process improvements.
- Assist in testing new software releases.
Required Qualifications, Capabilities, and Skills:
- Proven ability to manage multiple tasks and projects simultaneously with strong attention to detail.
- Understanding of the Healthcare Industry.
- Excellent organizational skills in managing timelines of multiple tasks.
- Ability to rapidly learn InstaMed’s platform and solutions.
- Ability to acquire and apply new technical and industry knowledge quickly.
- Proficiency in all aspects of Microsoft Office.
Preferred Qualifications, Capabilities, and Skills:
- Healthcare technology experience.
- Experience using Salesforce or similar CRM platform.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
