Risk Management - Control Manager - Senior Associate

Bring your expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers, and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class.

As a Risk Management - Control Manager - Senior Associate within the Risk Management team, you will play a pivotal role in developing an improved control framework that encourages a continuous and integrated approach to risk assessment. Your responsibilities will encompass top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation. You will also cultivate relationships with our global business partners and other stakeholders across the organization, promoting early operational risk identification and assessment, effective design and evaluation of controls, and sustainable solutions to mitigate operational risk.

Job Responsibilities

• Produce monthly presentations, meeting minutes and written reports that highlight important risk and control related items for executive management.
• Support execution of the Compliance and Operational Risk Evaluation (CORE) framework through participation in process analysis to assess the business’ risk and control environment, identify control and/or data quality issues and understand their root causes, and review actions taken to remediate issues.
• Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and Issues to support business-related programs and strategies and provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control gaps and weaknesses and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions and assist with development of Control and Operational Risk Evaluation (CORE) documentation through participation in end-to-end process walkthroughs and deep dives with assigned business units.
• Participate and provide control-related subject matter expertise for relevant projects driven inside and outside of the Control Management organization and coordinate control updates for internal management committees, preparing executive-level content.
• Manage issue workflows, including root cause analysis, action plan development, and validation and develop and maintain reporting processes for regular and ad-hoc deliverables.
• Conduct end-to-end analyses of operational risk and control environments to identify and resolve deficiencies and identify and analyze metrics to assess the health of the risk and control environment for senior management and external reports.
• Maintain data in control management systems and shared resources and develop and deliver training programs as needed.

Required Qualifications, Skills, and Capabilities

• Bachelor’s degree or equivalent experience required.
• 3 plus years of experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or management consulting
• Excellent written and verbal communication skills with ability to edit and prepare executive level communication
• High degree of initiative, self-direction and a team collaborative approach to time-sensitive deliverables
• Ability to think clearly and strategically while managing competing priorities, using good time management and organizational skill
• Knowledge of control and risk management concepts with the ability to design, create, and evaluate a Risk & Control Self-Assessment in conjunction with business partners
• Ability to analyze problems with keen attention to detail; Inquisitive and proactive

Preferred Qualifications, Skills, and Capabilities

• Proficient in project management and Microsoft Office Suite (Word, Excel, PowerPoint) preferred