What are the responsibilities and job description for the Site Reliability Engineer-II, Payments Technology Team position at JPMorgan Chase?
Play a key role in ensuring system reliability at one of the world’s most iconic and largest financial institutions.
As a Site Reliability Engineer II at JPMorgan Chase within the Commercial Investment Banking, Payments Technology team, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you’ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase’s business and relevant technologies.
Job responsibilities
- Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself
- Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering
- Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root
- Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code
- Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3 years applied experience
- Ability to code in at least one programming language
- Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
- Familiar with site reliability concepts, principles, and practices
- Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
- Familiarity with containers or a common Server OS such as Linux and Windows
- Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud
- Experience in observability and monitoring tools and techniques.
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Possess technical skillset in Unix / Linux technologies, Kubernetes, Shell scripting, PowerShell, Python, Oracle / SQL, Control-M, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)
Preferred qualifications, capabilities, and skills
- Experience with one or more general purpose programming languages and/or automation scripting.
- Possess good working understanding of public cloud with AWS Certification as a plus.
- Experience working in banking and payment domains such as: FX Cross Currency, High and low value payment, SWIFT, Real time payment, collection, check clearing, tax payment, partner bank system.
- Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies.
- Ability to multi-task, handling complex requirements and is adaptable.
- General knowledge of financial services industry
