What are the responsibilities and job description for the EMEA Onboarding Specialist position at JPMorganChase?
Join the team that supports our new employees in their Onboarding journey.
The EMEA Onboarding Team, part of Human Resources (HR), is responsible for maintaining a centre of excellence enabling a common, positive experience for new hires. The team delivers economies of scale and efficiencies across the Onboarding function, efficiently balancing requirements to handle peak hiring periods.
As an Specialist within Onboarding team, you will ensure consistent, standardised processes in line with compliance and risk management guidelines across Europe, Middle East, Africa (EMEA) region.
By helping all new employees feel they made the right choice by joining JP Morgan, you will enable the businesses to focus on the core recruiting activity of finding and hiring talent.
Job responsibilities
- Manage end-to-end onboarding experience for new hires and ensuring transactions are completed in a timely manner with high level of accuracy and positive candidate experience
- Perform and provide root cause analysis on any escalations and effectively collaborating with Recruiting Teams, Global Security, local HR and other key stakeholders to ensure resolution to issues
- Manage new hire progress by ensuring Recruiters and Hiring Managers are made aware of any issues, including impact to start date
- Maintain a deep familiarity with HR policies and standards and apply risk and control mindset when onboarding employees
- Identify opportunities to improve processes and provide solutions to ensure a better hiring process
- Perform audits checks through strong understanding of JP Morgan and vendor applications and reports
- Contribute to key initiatives and projects
Required qualifications, capabilities, and skills
- Excellent verbal and written communication and coordination skills
- Excellent working knowledge of English
- Good knowledge of Excel (i.e. data manipulation, vlookups, array formulas, pivot tables) and PowerPoint/Access
- Ability to effectively prioritize customer needs and take action to build a customer-focused environment
- Ability to balance work to ensure deadlines are met
Preferred qualifications, capabilities, and skills
- Additional language skills
- Knowledge of background screening processes, recruitment or human resources
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
ABOUT THE TEAM
