Executive Administrative Assistant

Job Description

Become an integral part of Consumer and Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Consumer and Community Banking-Technology, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job Responsibilities

• Manage multiple complex schedules in a fast-paced and dynamic environment
• Prepare logistics for meetings and events; both internal and external, including printing of materials, maintenance of calendar invites, booking and prepping conference rooms, catering, greeting guests, and preparing technology
• Gather and compile briefing and logistical materials for various types of meetings (in terms of frequency, level of seniority, level of detail, etc.)
• Provide daily meeting management, including agenda collection, note taking, handling follow-ups etc. as needed
• Coordinate complicated domestic and international travel arrangements (air, hotel accommodations and ground transportation) with travel agency/on your own; prepare detailed itineraries, required travel visas/documents, and assure accuracy and timely delivery of plans/tickets to travelers
• Process invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter expert for policies and procedures
• Screen incoming communications and determine the level of priority, while using caution in dispensing information
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Maintain current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
  
  

Required Qualifications, Capabilities, And Skills

• At least five years of administrative experience, ideally supporting at the Managing Director level (or equivalent) or above
• Strong technology skills and highly proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, SharePoint)
• Enthusiastic, self-motivated, and flexible
• Solid organizational and time management skills
• Excellent verbal and written communication and interpersonal skills
• Tact and good judgment in confidential situations, and proven experience interacting with senior management
  
  

Preferred Qualifications, Capabilities, And Skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus
  
  

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.