Demo

Web Content Management (WCM) Operations Lead

JS Consulting
Brooklyn, NY Full Time
POSTED ON 4/10/2025
AVAILABLE BEFORE 5/9/2025
Job Title: Web Content Management (WCM) Operations Lead

Location: 100% Remote; New York

Duration: 12 Months Contract

Interview process: Phone followed by Video Interview.

Responsbilities

  • Provide operational support of the TeamSite and LiveSite products in on-prem and AWS environments, including responding to tickets opened.
  • Drive the upgrade and patching of TeamSite and LiveSite applications to ensure that the most up-to-date and secure versions of the software are used.
  • Business Continuity and Disaster Recover design, planning and implementation for cloud environments.
  • Enablement and support of requisite insight and monitoring tools for TeamSite, LiveSite and related applications.
  • Build and configure Azure DevOps pipelines to install/upgrade/patch TeamSite & LiveSite, deploy custom code and configuration to destination environments.
  • Coordinate with various groups within OTI to ensure the successful completion of migrations to the test and production environments.

Mandatory Skills/Experience

Note: Candidates who do not have the mandatory skills will not be considered

  • At least 8 years of experience developing and maintaining OpenText TeamSite/LiveSite and Java applications.
  • Experience with OpenText TeamSite/LiveSite 16.4 or later
  • Strong oral and written communications skills.
  • Self-motivated, must be a proven team leader.
  • Keeps calm under pressure while providing guidance to an operational team, particularly in an outage scenario.
  • In depth knowledge of Linux system administration.
  • Working operational and development knowledge of Java and JavaScript.
  • Strong communication skills and the ability to work independently with various infrastructure teams to achieve project/organization-specific goals.
  • Experience with relational databases such as Oracle or PostgreSQL.
  • Experience with AWS Services such as EC2, Fargate w/ECS, EFS, RDS.
  • Experience with Azure DevOps Boards, Repos (GIT) and Pipelines.
  • Experience with Nginx, Apache, or equivalent HTTP server.

Desirable Skills

  • Experience with providing operational support for an enterprise web content management system
  • Experience upgrading OpenText TeamSite from versions 16.4 to 16.6, or 16.6 to 20.x or later
  • Understanding of SSL Certificates
  • Experience integrating OpenText TeamSite with LDAP or SAML2 for user management
  • Experience with Spring Boot 2.5 and later
  • Experience with containerization
  • Experience with supporting custom-specific shell scripts in bash and Perl

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