Job Title: Bistro Attendant

Location: Hammond, IN, 46324

Skills: Friendly, Energetic, Customer-focused

Reports to: General Manager

Job Overview:

JSK Hospitality is looking for a friendly, energetic, and customer-focused Bistro Attendant to join our team. As a key member of our hotel’s dining team, you will provide exceptional service to guests in our hotel bistro, ensuring a memorable dining experience. This position offers opportunities for growth and advancement within the company. If you’re ready to build your career in the hospitality industry, come grow with us!

Key Responsibilities:

• Greet and seat guests in a friendly, professional manner, providing them with menus and answering questions about the bistro offerings.
• Take guest orders for food and beverages accurately, ensuring special requests are communicated to the kitchen.
• Serve food and beverages in a timely and efficient manner, ensuring guest satisfaction.
• Maintain cleanliness and organization of the bistro dining area, including tables, chairs, and floors.
• Ensure that all condiments, utensils, and service items are stocked and readily available.
• Handle cash and process transactions, including credit card payments, following hotel procedures.
• Assist in setting up and breaking down the bistro before and after service.
• Work closely with kitchen and bar staff to ensure smooth and efficient service.
• Ensure all food and beverage orders are delivered to guests according to hotel standards and in a professional manner.
• Maintain knowledge of the bistro’s menu, specials, and wine list to provide informed recommendations to guests.
• Handle guest inquiries and resolve any issues or concerns in a positive, professional manner.
• Lift, carry, and move food, beverage, and dining equipment, with a requirement to lift up to 25 pounds.
• Follow all safety, sanitation, and health guidelines to ensure a clean and safe environment for guests and staff.

Qualifications:

• Must be able to lift, carry, and move items up to 25 pounds.
• Prior experience in a restaurant, café, or bistro setting is preferred, but not required.
• Strong communication and customer service skills with a friendly and professional demeanor.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Attention to detail and ability to multitask.
• Must be able to stand for extended periods and perform tasks that require physical stamina.
• Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Must be able to stand, walk, bend, and reach for extended periods of time.
• Ability to lift, carry, and move items weighing up to 25 pounds.
• Ability to perform repetitive tasks with energy and efficiency.

Come Grow With Us!

At JSK Hospitality, we are committed to the growth and development of our team members. This is an excellent opportunity for individuals looking to build a career in the hospitality industry, with plenty of room for advancement. Whether you're just starting or looking to take your career to the next level, come grow with us!