Human Resources Coordinator

PURPOSE OF JOB

The role of the Administrator is to support the administrative requirements of the HR department, sitting within the Group Operations Human Resources team. Delivering a full HR service supporting the employee lifecycle across the JTC Group.

Main Responsibilities And Duties

• Assisting with end-to-end Employment Life Cycle administration, ensuring data is recorded accurately and consistently in the HR database. This includes, but not limited to, new joiners, probation, leavers, contractual changes, absence and parental leaves.
• Provide positive on-boarding experience for new starters, from acceptance of offer through to the completion of probation. Including ongoing monitoring and support with pre-employment background screening.
• Assisting in the provision of data, organisation charts and statistical reports required by the Business, responding in accordance with agreed service levels to requests for HR data from other business areas.
• Assisting with the management of HR queries / emails, meeting the agreed SLA’s. Provide a timely service for enquiries to both internal and external customers. Utilising and/or obtaining HR knowledge to answer queries or escalate as appropriate.
• Ensure HR documents and records are maintained in an efficient, accurate and timely manner in line with internal processes.
• Providing employment references in a timely manner in accordance with best practice and regulatory requirements.
• Provide recruitment administration support – including but not limited to, managing job postings internally and externally, posting on external recruitment pages, ensuring that the correct workflows for RFR’s are utilised, scheduling and tracking interviews for candidates.
• Assisting in the maintenance of the Applicant Tracking system processes, ensuring status targets are adhered to and data quality is maintained. Propose efficiencies and improvements identified from monitoring processes.
• Supporting the business with providing and creating job descriptions, in the correct format. Ensuring these are maintained and stored correctly in the HR system.
• Support with the coordination of career events and attending with the main Recruiter (if in jurisdiction) and delivery of end-to-end process for unpaid Work Placements.
• Support the Group Operations and Resourcing teams on specific Resourcing related projects, including acquisitions.
• Assisting the Group Resourcing team with the administration of agency terms and invoices to ensure payment through the relevant department within agreed SLAs.
• Develop knowledge of different jurisdictional processes and regulatory requirements and apply this knowledge to administrative activities.
• Actively contribute and be a key member of a multi-jurisdictional HR team building effective working relationships to ensure procedures are accurately followed.
• Maintain accuracy when handling data and ensure that the integrity of processes is maintained. Ensuring the highest standard of confidentiality and security in terms of employee data and business information and consider the impact of GDPR on all activities undertaken.
• Any other jurisdictional duties as deemed necessary by Management.

Essential Requirements

• Previous HR Administration experience is required.
• Good understanding of customer service is required, including managing expectations, maintaining data quality, and prioritising to meet deadlines.
• Good level of Microsoft experience, including Excel.
• Self-motivated, keen to develop self and maintain knowledge in relevant fields.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Human resources: 1 year (Required)

Ability to Commute:

• Austin, TX 78731 (Required)

Ability to Relocate:

• Austin, TX 78731: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $65,000