What are the responsibilities and job description for the Customer Service - Cardlock Specialist position at Jubitz Corporation?
Jubitz Corporation has been named a 2024 Top Workplace by Oregon Media Group, our 7th year in a row!
Jubitz is looking to add a Customer Service Account Specialist to our Hillsboro Office! In your first 90 days, you will get to know your team and learn standard operating procedures for your position. You will also learn about the culture and history of Jubitz, and how we strive to provide a World Class Customer Experience (WCCE) to everyone, including employees, and through our efforts, we were named a Top Workplace in Oregon 7 years in a row! We are looking for a motivated, punctual, and hard-working person
- Wage: $21.00 - $22.00/hourly & $200 Bonus for After Hours
- Work Status: FT
- Schedule: Monday Friday & After Hours Phones, 1 week/per month(10 12 calls/week)
- Locations: Hillsboro
- Benefits: Medical, Dental, Vision, Life Insurance, Disability Insurance, plus Voluntary Accident or Critical Illness Insurance. We also offer a 401K with match, Paid Time Off (PTO), Flexible Spending Account, Employee Discount, Cash Incentives, Tuition Reimbursement, and Scholarships.
This person will provide customer service by email and phone to current and potential customers. No cold calling is required. This is an in-person job.
Experience & Education:
- High school diploma or GED required; two-year degree preferred.
- Two years of office experience/or similar experience required.
- Familiarity with the fuel industry preferred
Skills & Attributes:
- Able to communicate Business to Business transactions required.
- Strict attention to detail.
- Handle inbound and outbound calls with pleasant phone demeanor.
- Ability to negotiate to a win/win situation with clients.
- Ability to handle multiple, deadline-oriented tasks.
- Intermediate proficiency in Microsoft Office, with an emphasis on Excel.
- Ability to read, analyze and interpret technical procedures and governmental regulations.
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
Additional Notes
This position functions primarily in a business office setting and the employee may be required to sit and/or stand for prolonged periods of time, operate a computer, and communicate verbally and in writing. The employee must occasionally lift and/or move up to 25 pounds. The company operates out of several buildings spread across a multi-acre campus. The ability to travel between buildings is necessary.
Salary : $21 - $22
