What are the responsibilities and job description for the Desktop Technician position at Judge Group, Inc.?
Job Details
Location: Baltimore, MD
Salary: $30.00 USD Hourly - $33.00 USD Hourly
Description: Our client is currently seeking a Desktop Technician
This is fully onsite in Baltimore, MD - MUST be local.
This is an ongoing W2 contract.
Job Title: Desktop Support Analyst
Job Description:
This is a deskside support role, which will involve software troubleshooting (e.g., MS Office, various investment applications). This individual will work closely with users, mostly in-person (true deskside support).
Responsibilities:
Requirements:
Nice to Have:
Work Hours:
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Salary: $30.00 USD Hourly - $33.00 USD Hourly
Description: Our client is currently seeking a Desktop Technician
This is fully onsite in Baltimore, MD - MUST be local.
This is an ongoing W2 contract.
Job Title: Desktop Support Analyst
Job Description:
This is a deskside support role, which will involve software troubleshooting (e.g., MS Office, various investment applications). This individual will work closely with users, mostly in-person (true deskside support).
Responsibilities:
- Provide strong Windows support experience/skills.
- Participate in a Windows 10 to 11 upgrade in the near future.
- Handle approximately 10 tickets per day.
- Utilize Citrix VDI experience/familiarity.
- Focus on software troubleshooting, not hardware support (no building PCs, installing software, or hardware support).
Requirements:
- 2-3 years or more of relevant experience.
- Strong user/customer-facing skills.
- Windows 10 experience.
- Citrix experience.
- Virtual Machine support experience.
- Large Enterprise background experience.
- MS Teams experience.
- Troubleshooting skills to find root causes and solutions.
- Windows 11 experience.
Nice to Have:
- PowerShell scripting.
- Mobile support experience.
- Mac OS support experience.
Work Hours:
- Standard 8am-5pm, Monday through Friday.
- No on-call responsibilities.
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact:
This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $30 - $33
