Demo

VP of LTSS Decision Support

Jukebox Health
New York, NY Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

Description

At Jukebox Health, our mission is to empower everyone to live safer, healthier, more independent lives at home. We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We achieve this by combining technology with networks of clinicians, suppliers, and installers to deliver personalized home modifications and environmental supports nationwide. Founded by experienced entrepreneurs, Jukebox Health is a fast growing healthcare services company backed by top venture capital firms and The Home Depot.

We are seeking an experienced operations leader to develop and deploy Jukebox Health’s Decision Support service line for Medicaid LTSS plans and HCBS programs. In this critical role, you will play a crucial role in understanding the needs of our clients and developing clinical processes and software solutions to serve those clients and their members. You will have full P&L responsibility and broad authority to build an industry-defining service.

Key Responsibilities

  • Develop and execute the strategic vision for Decision Support, aligning with company goals and payer needs
  • Lead the design and scaling of clinical operations, establishing efficient workflows and processes to deliver high-quality, ROI-driven outcomes
  • Own the P&L for Decision Support, driving growth, sales, and profitability through new and existing payer partnerships
  • Foster and maintain strong relationships with health plan stakeholders, serving as a trusted advisor and ensuring long-term collaboration
  • Recruit, mentor, and lead a high-performing team of clinicians, analysts, and operational staff to scale Decision Support capabilities
  • Represent Jukebox Health as a thought leader in the industry by contributing to conferences, white papers, and other forums
  • Collaborate with cross-functional teams to enhance the Decision Support offering and incorporate innovation and feedback into product development
  • Stay ahead of market trends and regulatory changes to position Jukebox Health as a leader in home and community-based care solutions

Skills, Knowledge and Expertise

  • Deep experience within LTSS and HCBS; past roles in LTSS plan leadership are a huge plus
  • Demonstrable track record of building and scaling clinical or care management operations.
  • Deep understanding of Medicaid LTSS programs, policies, and challenges
  • Strategic thinker with a hands-on, execution-oriented approach
  • Excellent communication and interpersonal skills, with the ability to build relationships at all levels
  • Benefits

  • Opportunity to build a new category leader in healthcare services
  • Competitive compensation including salary, bonus, stock options and benefits
  • Collaborative, flexible work environment coupled with an uplifting culture
  • Fully remote position
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