What are the responsibilities and job description for the Administrative Assistant/Billing Specialist position at Jumpstart 2 Recovery LLC?
Job Title: Administrative Assistant / Billing Support
Location: Grand Rapids, MI (In-Person)
Pay: $18.00/hour
Benefits: No benefits provided
Position Type: Part-Time or Full-Time (depending on availability and fit)
About Jumpstart 2 Recovery LLC:
Jumpstart 2 Recovery is a BIPOC-owned private mental health and substance use treatment practice committed to providing high-quality, client-centered, and culturally responsive care. We serve diverse populations, including Medicaid recipients, and offer both in-person and telehealth services across Michigan, Georgia, and Vermont. Our team is passionate about supporting clients on their healing journey through evidence-based approaches.
Position Summary:
We are seeking a dependable and detail-oriented Administrative Assistant / Billing Support to join our team. This role will focus on client onboarding, insurance verification, and administrative coordination, working closely with our medical billing specialist and clinical team to ensure seamless operations.
Key Responsibilities:
- Schedule new client appointments using our EHR system (SimplePractice)
- Onboard clients into SimplePractice, including gathering necessary documentation
- Verify insurance benefits and document details accurately
- Collaborate closely with our billing specialist to ensure accurate client billing and insurance processing
- Respond to incoming calls and emails in a timely, professional manner
- Support clinical staff with client intake processes and updates
- Maintain confidentiality and adhere to HIPAA standards
- Juggle multiple tasks in a fast-paced environment with strong attention to detail
Qualifications:
- High school diploma or equivalent (Associate’s degree preferred)
- 1 year of administrative or billing experience (healthcare/mental health setting preferred)
- Proficiency in using EHR systems (SimplePractice experience is a plus)
- Strong organizational and multitasking skills
- Excellent verbal and written communication skills
- High level of professionalism and empathy
- Ability to work independently and as part of a collaborative team
- Knowledge of insurance verification processes (Medicaid and private insurance preferred)
To Apply:
Please send your resume and a brief cover letter to AlexanderT@jumpstart2recovery.com. Applications will be reviewed on a rolling basis until the position is filled.
Job Types: Part-time, Contract
Pay: $18.99 - $19.77 per hour
Expected hours: 20 – 32 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Grand Rapids, MI 49505 (Preferred)
Ability to Relocate:
- Grand Rapids, MI 49505: Relocate before starting work (Preferred)
Work Location: In person
Salary : $19 - $20