What are the responsibilities and job description for the Customer Care Specialist position at Jung Express?
Job Description Job Description We are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Salary : Average first year earning $60K which includes salary, commission & mileage reimbursementResponsibilities : Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services Qualifications : Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsFamiliarity with CRM platformsTraveling within a territory, home nights and weekendsUsing your own vehicle with mileage reimbursedBenefits : Medical, 401k with company matchCompany Description Jung Logistics is offering an exciting sales opportunity through our logistics agency program. As a sales agent working for yourself, you’ll be responsible for selling our logistics services to customers in the United States and Canada. Jung Logistics will provide sales material, training, and back-office support—only requiring you to sell. Company Description Jung Logistics is offering an exciting sales opportunity through our logistics agency program. As a sales agent working for yourself, you’ll be responsible for selling our logistics services to customers in the United States and Canada. Jung Logistics will provide sales material, training, and back-office support—only requiring you to sell.
Salary : $60,000