What are the responsibilities and job description for the Customer Care Specialist position at SEEK Careers Staffing?
Utility Advocate – Make a Difference in Your Community! ⚡🏡
Are you passionate about helping others and making a positive impact? Do you enjoy working with people and advocating for those in need? If so, we have the perfect opportunity for you!
We’re hiring Utility Advocates to join our team and provide essential case management services to low-income energy consumers. This role goes beyond paperwork – you’ll be advocating, assisting, and empowering individuals and families in your community.
💼 What You’ll Do:
- Assist low-income households with energy assistance applications.
- Provide case management services to help consumers access resources.
- Conduct outreach to connect with those in need.
- Make group presentations at community-based organizations.
- Once hired on, perform home visits for homebound individuals.
- Maintain accurate case files and reports.
- Work in a collaborative, team-driven environment with opportunities for growth.
✅ What We’re Looking For:
- High school diploma or equivalent (courses in business, social work, or related fields a plus!).
- Two years of experience in interviewing, financial data collection, or social services-related work.
- Strong communication and organizational skills.
- Computer and internet fluency with 95% accuracy in data entry.
- Flexibility to work some evenings or Saturdays as needed.
- Valid driver’s license and reliable transportation may be required for home visits.
💡 Why Join Us?
- Meaningful work that directly impacts the community ❤️
- Supportive team environment 🤝
- Opportunities for growth and professional development 🚀
- Competitive pay and benefits 💰
If you’re looking for a rewarding career where you can truly make a difference, apply today! We’d love to have you on our team.
