What are the responsibilities and job description for the Customer Service Representative position at Jung Express?
We are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing service information and maintaining customer relationships.
Salary: Average first year earning $60K which includes salary, commission & mileage reimbursement
Responsibilities:
- Handle customer inquiries
- Driving to Customer locations on-site
- Provide information about our services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, along with safe driving skills
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Comfortable with face to face meetings
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Familiarity with CRM platforms
- Driving within a territory, home nights and weekends
- Using your own vehicle, driving to specific locations
- Generous mileage reimbursement
Benefits:
- Medical, 401k with company match
Salary : $35,000 - $50,000