What are the responsibilities and job description for the Assistant Store Director position at Juniors Supermarkets?
Job Purpose:
Key Responsibilities:
- To support the Store Director in the overall management and operation of the store, ensuring profitability, customer satisfaction, and efficient operations. This includes directly assisting with sales generation, customer service, team leadership, inventory management, and visual merchandising.
Key Responsibilities:
- Assist the Store Director in achieving store sales goals and profitability targets by driving sales, managing expenses, and minimizing shrink.
- Provide exceptional customer service and ensure the team delivers a positive shopping experience for all customers. Address customer concerns and resolve issues promptly and professionally.
- Supervise and coach store personnel, providing guidance, training, and development opportunities. Delegate tasks effectively and monitor performance.
- Assist with recruiting, hiring, onboarding, and training new employees.
- Ensure adherence to company policies and procedures, including loss prevention, safety, and security protocols.
- Assist with inventory management, including receiving and processing shipments, stocking shelves, and conducting regular inventory counts.
- Maintain visual merchandising standards, ensuring the store is clean, organized, and appealing to customers.
- Implement and execute marketing and promotional initiatives to drive sales and customer traffic.
- Open and close the store according to established procedures, ensuring all tasks are completed efficiently and effectively.
- Perform other duties as assigned by the Store Director or other members of management.
Required Education:
Required Experience:
Required Skills and Abilities:
- High School Diploma or equivalent; Bachelor's degree in Business Administration, Management, or a related field preferred.
Required Experience:
- Minimum of 3-5 years of progressive experience in retail management, preferably in a similar role.
- Proven track record of successfully managing and motivating a team.
- Experience with inventory management, sales analysis, and customer service.
- Experience in visual merchandising and store operations.
- Experience with scheduling, payroll, and other administrative tasks.
Required Skills and Abilities:
- Strong leadership and communication skills.
- Ability to build and maintain positive relationships with customers and staff.
- Excellent problem-solving and decision-making skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Ability to analyze sales data and develop strategies to improve performance.
- Knowledge of retail best practices and industry trends.
- Ability to maintain a professional demeanor and represent the company in a positive light.
