What are the responsibilities and job description for the Store Director position at Juniors Supermarkets?
Job Purpose:
Key Responsibilities:
- To oversee all store operations, ensuring profitability, customer satisfaction, and adherence to company policies and procedures. The Store Director is responsible for leading and developing a high-performing team, managing inventory, and driving sales growth.
Key Responsibilities:
- Manage all aspects of store operations, including sales, customer service, inventory control, merchandising, and loss prevention.
- Develop and implement strategies to achieve sales targets and maximize profitability.
- Recruit, train, coach, and develop a high-performing team. Conduct performance evaluations and provide regular feedback.
- Create a positive and engaging work environment that fosters teamwork and employee morale.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Manage store budget and expenses effectively.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Develop and maintain strong relationships with vendors and suppliers.
- Oversee merchandising and visual presentation of the store to enhance customer experience.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain store cleanliness and organization.
- Implement loss prevention strategies to minimize shrink and protect company assets.
- Stay abreast of industry best practices and implement innovative solutions to improve store performance.
- Collaborate with other store managers and district leadership to share best practices and achieve company objectives.
- Perform other duties as assigned.
Required Education:
Required Experience:
Required Skills and Abilities:
- Bachelor's degree in Business Administration, Management, or a related field.
Required Experience:
- Minimum of 5 years of progressive retail management experience, with at least 3 years in a multi-unit or large store format.
- Proven track record of successfully managing and developing high-performing teams.
- Demonstrated ability to achieve sales and profitability targets.
- Experience with inventory management, merchandising, and visual presentation.
- Strong understanding of retail operations, including customer service, loss prevention, and store maintenance.
Required Skills and Abilities:
- Excellent leadership and communication skills, both written and verbal.
- Strong analytical and problem-solving skills.
- Ability to work effectively under pressure and meet deadlines.
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Ability to adapt to a fast-paced and ever-changing retail environment.
- Strong customer service orientation and commitment to creating a positive shopping experience.
- Ability to motivate and inspire team members to achieve their full potential.
- Excellent organizational and time management skills.
- Ability to work a flexible schedule, including evenings and weekends.
Required Certifications:
-Texas Alcohol Food Beverage Commission(TABC) (required) -Management Food Handlers Certification - 5 years certification (required)