What are the responsibilities and job description for the Shipping Associate position at Juniper?
Juniper is an innovative lighting technology, design, and manufacturing company seeking a dedicated Shipping Associate to join our growing team in Southington, CT. In this role, you will be responsible for quality assurance and shipping operations to ensure products meet company and client standards. This role involves accurately verifying orders, safely packaging and shipping client products, inspecting outgoing and incoming goods, and maintaining inventory to prevent disruptions. You will utilize shipping software to create labels and process shipments while adhering to internal workflows for qualifying orders for shipment. Exceptional customer service and communication skills are essential, as you will professionally interact with clients to address their needs promptly. The ideal candidate is detail-oriented, organized, and thrives in a high-performance, high-energy team environment. Your contributions will directly support the production of Juniper’s cutting-edge lighting solutions.
A successful candidate will help advance Juniper’s vision of redefining the industry with novel ideas and a hungry spirit to learn and grow alongside the tremendous team.
At Juniper, you will define your path by honing your unique skill set to challenge the status quo as a pioneer in your field.
Essential Responsibilities:
Quality Control
- Verify that purchase orders match outgoing orders, ensuring product type, quantity, and specifications accuracy.
- Inspect outgoing products to ensure they meet quality standards and specifications.
- Identify and address product defects, ensuring corrective actions are taken.
- Intake incoming products, identify and document point(s) of failure.
Shipping
- Conduct cross-checks between purchase orders, packing lists, and shipment documentation.
- Investigate and resolve any discrepancies between purchase orders and outgoing shipments.
- Package orders according to the intended packing design. Use purposeful packaging techniques to minimize product damage without a defined packaging system.
- Communicate with clients to organize clients to arrange pick-ups and respond to shipping-related questions in professional etiquette.
- Wrapping and strapping pallets safe freight transport.
- Prepare international shipping documents with thoroughness.
- Fill all customer orders with accuracy and timeliness.
- Ensure a safe and clean work environment by keeping shelves, packing area, and workstations neat, maintaining a clean shipping supply area, and complying with procedures, rules, and regulations.
- Coordinate with the Production and Operations team to fulfill specific and ongoing inventory for shipping needs.
- Perform other duties as assigned.
Preferred qualifications:
- At least two years of experience in Shipping & Receiving, Inventory, or related positions.
- Strong attention to detail.
- Excellent reading comprehension and capacity to follow written directions.
- Excellent written and verbal communication skills.
- Must be able to work in a fast-paced, collaborative environment and follow SOPs.
- Excellent computer and negotiation skills.
- Ability to read orders and match orders on shipping tickets to items picked.
The Benefits:
As part of the team, you will quickly learn that Juniper is committed to its employees' development, advancement, and well-being. We offer advanced training, a contemporary working environment,
industry-leading health and employee benefits, and:
- Company-paid health coverage through medical, dental, and vision plans.
- A competitive paid-time-off program plus holiday time-off.
- A 401(k) plan with a contribution match up to 4%.
- Financial protection through disability, life, accidental death, and dismemberment at group rates.
- 5-year employment recognition with one-month paid sabbatical leave.
- Paid maternal/parental leave.
- Tuition Reimbursement program of up to $10,000.00 per term.
- A dedicated employee review process committed to advancing and promoting high-performing employees.
About Juniper:
Juniper is a diverse group united in its pursuit of revolutionizing lighting systems. We prioritize inventive, design-forward thinking and manufacturing methods to solve real consumer problems and believe that the value of distinctive design lies in its innovation and details. Our mission is to test boundaries by combining contemporary design principles with traditional materials and advanced proprietary lighting technology.
Juniper is committed to hiring those aligned with our vision and offers development and advancement for highly performing individuals invested in advancing their careers. Joining a company with state-of-the-art technology, advanced manufacturing capabilities, and a passionate team of expert changemakers in the rapidly evolving lighting industry offers the opportunity to drive change and push creative limits.
Juniper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
About Juniper:
Juniper is a fast-growing lighting technology, design and manufacturing business with locations in Southington, CT and SoHo, NY. We revolutionize lighting systems using innovative design thinking and manufacturing methods with the mission of solving real consumer problems. At our core is the belief that the beauty of distinctive design lies in the innovation and details that lie just below the surface. Our mission is to test boundaries in meaningful ways by using precision materials and traditional finishing processes fused with advanced lighting technology. Juniper was named one of the 5000 fastest growing company by Inc magazine, and we are proud to design, engineer and manufacture all of our products at our Connecticut headquarters.
Salary : $18
