Inside Sales Representative

HYBRID Inside (Warm) Sales Representative Opportunity! NO COLD-CALLING!

Come work for an establishment in the Chester County, PA area that has been in the food manufacturing business for over 85 years!

Responsibilities -

• Provide prompt and professional assistance to existing customers and prospects regarding product questions, order status, and general inquiries.
• Manage customer accounts, ensuring customer satisfaction and addressing any issues or concerns.
• Assist new customers with the setup process, ensuring a smooth and positive onboarding experience.
• Identify opportunities to recommend additional products or services to existing customers based on their needs and preferences.
• Accurately process customer orders and ensure timely delivery of products.
• Maintain a thorough understanding of our product offerings to effectively address customer inquiries and provide recommendations.
• Maintain accurate records of customer interactions and updates using CRM software.
• Work closely with the sales and marketing teams to ensure a seamless customer experience and to develop strategies for customer retention and satisfaction.

Qualifications -

• High School Diploma
• Minimum of 1 year of experience in inside sales, customer service, or a related role.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Customer-oriented with a focus on providing exceptional service.

HYBRID ROLE: 3 days in office (Glen Mills, PA)

HOURLY WAGE plus BENEFITS and PTO

Equal Opportunity Employer and encourages candidates from diverse backgrounds to apply.