What are the responsibilities and job description for the Inside Sales Specialist position at Juno Search Partners?
About the Position
Juno Search Partners is seeking a talented Inside Sales Specialist to join our team. As an Inside Sales Specialist, you will play a key role in supporting our customers and driving business growth.
Key Responsibilities:
- Deliver exceptional customer service and support to existing customers and prospects.
- Manage customer accounts to ensure satisfaction and address any issues or concerns.
- Develop and maintain relationships with customers to identify opportunities for upselling and cross-selling.
- Process customer orders accurately and ensure timely delivery of products.
- Maintain accurate records of customer interactions and updates using CRM software.
- Collaborate with the sales and marketing teams to ensure a seamless customer experience.
Requirements
- Bachelor's degree in Business Administration or related field.
- Minimum 1 year of experience in inside sales, customer service, or a related role.
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building skills.
- Proficiency in CRM software and Microsoft Office Suite.
