What are the responsibilities and job description for the Warehouse Operations Manager_Mandarin fluency position at JUSDA Supply Chain North America?
At our company, we are seeking a highly motivated and dynamic individual to lead impactful projects in our warehouse operations. We value innovation, efficiency, and employee growth, and you will collaborate with passionate professionals dedicated to operational excellence and customer satisfaction.
Job Summary:
We are looking for a Warehouse Manager to oversee and optimize our warehouse's daily operations, including inbound receiving, inventory management, outbound shipping, reverse logistics, and customer support. This role requires a leader who can manage complex logistics operations, implement efficient processes, and maintain high customer satisfaction.
Key Responsibilities:
- Operational Excellence: Lead and ensure peak efficiency and accuracy in warehouse operations, prioritizing customer satisfaction through effective supervision, training, and goal-setting for the warehouse team.
- Inventory & Logistics Management: Oversee daily operations, ensuring precise inventory control and streamlined logistics processes.
- Project Leadership: Manage end-to-end warehouse-related projects, including requirements gathering, development, testing, training, deployment, and post-launch support.
- Effective Communication: Provide timely updates on project milestones, delays, and challenges to internal teams and key cross-functional stakeholders.
- Process Optimization: Develop, document, and improve warehouse processes and reporting systems to achieve operational efficiency.
- E-Commerce: Familiarity with e-commerce distribution processes is a must.
Qualifications & Requirements:
- Experience: Minimum of 5 years in warehouse operations with a strong track record of success.
- WMS Expertise: Hands-on experience with Warehouse Management Systems (WMS) is required.
- Customer & Vendor Collaboration: Proven ability to collaborate with clients and vendors, ensuring exceptional inventory management performance.
- Process Development: Skilled in defining and improving processes, identifying key controls, and monitoring workflows to enhance operational effectiveness.
- Bilingual Communication: Strong written and verbal communication skills in both English and Mandarin are required to engage effectively across all organizational levels.
