Medical Scheduler

Description

**Join our Just Kid Pediatrics family**

Just Kids Pediatrics is looking for adynamic, flexible, and experienced individuals to assist us in providing the best pediatric care in our community. Customer Service is our number one priority! We are currently hiring a full-time call center agent for our operations center who will provide compassion to patients and develop the communities we live and operate in. Spanish speaking is a PLUS, being a good human is a MUST!

Minimum (1) years of medical office or clinic experience preferred.

Medical Scheduler Shifts: 

           Shift 1: 8:00am-5:00pm

Shift 2: 7:30am-4:30pm

Shift 3: 8:30am-5:30pm

**Hours subject to change based on clinical need***

Medical Scheduler Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Scheduler Hourly rate:

• $15.00-$17.00 based on experience

Medical Scheduler Job Summary:

Responsibilities include Answering incoming phone calls and routing to appropriate locations. Scheduling appointments. Registering patients into the computer system. Running patient insurance benefits and eligibility. Confirming appointments. Creating a positive experience through our core values with internal and external customers.

Medical Scheduler Primary Job Duties:

• Answer a minimum of 60-80 calls per day, dependent on overall phone volumes.
• Intake all information necessary to schedule accurate appointments to include patient demographics, insurance information and reason for visit
• Verify insurance.
• Schedule appointments.
• Accurately document all calls in patients’ chart
• Work other platforms of patient communications for scheduling to include online scheduling verification, voicemails returns and texting/fax functions.
• Route calls to other departments when need is determined.
• Provide unmatched customer service for our patients.
• Be on time for shift.

Qualifications

Medical Scheduler Job Qualifications:

• High school diploma or equivalent.
• Minimum of 1 years experience in medical office registering and scheduling patients.
• Detail-oriented with excellent interpersonal communications skills.
• Familiarity with basic medical terminology a plus.
• Ability to work independently and multi-task.
• Basic computer skills. Types 25 words per minute with 96% accuracy.
• Excellent phone etiquette and communication skills.
• Flexibility to work other locations and schedules when needed.
• Must pass a criminal background check

Education:

• High school or equivalent (Preferred)

Experience:

• EMR systems: 1 year (Preferred)

Language:

• Spanish (Preferred)

Experience:

• Medical Customer service: 1 year (Preferred)

Salary : $15 - $18