What are the responsibilities and job description for the Manager, Payroll Operations position at Justworks?
Who We Are
At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you’ll fit right in.
Who You Are
You are interested in building scalable processes and leveraging data to inform them. You are a hands-on leader, who will think and act both strategically and tactically. You are an excellent communicator who can effectively explain complex ideas in simple terms. You are an enthusiastic individual with the ability to inspire and motivate others. You are excited to work on a new platform that is constantly evolving with no existing ops playbook.
You will be responsible for the coordination and management of the team handling daily payroll processing, and other operational tasks related to payroll and ACH money movement. You will be responsible for coaching, mentoring and developing a lean team.
Your Success Profile
What You Will Work On
- Own and manage the operational workflow for daily payroll processing, new hire reporting, banking transactions (to include debits and credits of payroll and tax funds), as well as all other payroll transactions and system updates
- Help build and manage a team of experienced payroll specialists
- Facilitate team and individual goal setting, performance reviews, hiring, terminations and all other managerial tasks as required
- Comfortable working directly with clients using a CRM and being an escalation point for the operations team
- Identify pain points and remediate issues by creating processes and maintaining operational tools
- Communicate changes in procedures and other important updates across teams
- Create and maintain “how to” documentation to enable the operations team to work effectively
- Establish and ensure adherence to policies and SLAs
- Partner with our Product and Engineering teams to improve systems, diagnose bugs, and deploy solutions
- Performs other related duties as assigned
How You Will Do Your Work
As a Manager of Payroll Operations, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies :
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for :
Qualifications
The base wage range for this position based in our New York City Office is targeted at $122,000 - $134,200 per year
LI-Hybrid #LI-KO1
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit .
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at . Your comfort and success matter to us, and we're here to ensure an inclusive experience.
Salary : $122,000 - $134,200
