Job Description
Job Description
Location : JW Marriott Miami | 1109 Brickell Ave, Miami, Florida, 33131, USA
Compensation : Salary
Schedule : Full-Time
Position Type : Management
Benefits
- Health Insurance
- Dental and Vision
- Paid Time Off
- 401K
- Parking and Metro Reimbursement
- Travel Perks and Benefits
- Recognition and Rewards
- Growth Opportunities
- Holiday pay
- Free Meals
- Free uniforms
- Free life insurance
- Free short-term disability
- and much more!
JOB SUMMARY
Areas of responsibility include Restaurants / Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and associate satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
JOB SPECIFIC TASKS
Demonstrating Leadership - Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty / integrity; leads by example.Exceeding Customer Expectations - Providing services that are above and beyond for customer satisfaction and retention.Improving Service - Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.Supervising Associates - Supervising and managing associates. Managing all day-to-day operations. Understanding associate positions well enough to perform duties in associates' absence.Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.Modeling Appropriate Behaviors - Serving as a role model to demonstrate appropriate behaviors.Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.Managing Daily Operations of the Area or Department - Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.Maintaining Productivity Levels - Ensuring and maintaining the productivity level of associates.Integrating Departmental Goals - Providing the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.Managing the Guest Experience - Reviews guest feedback from all available sources including guestVoice with leadership team and ensures appropriate corrective action is taken.Our Mission
We provide genuine hospitality by inspiring strong relationships with our guests, associates, and partners to make a difference in our community.
Our Vision
To be the leading choice in Miami by welcoming guests from all over the world, offering fun, innovative, and unique hotel experiences while developing our communities.
Our Core Values
We Inspire People
We Embrace Innovation
We Pursue Accountability
SOCIAL MEDIA SITES
Marriott Careers : https : / / www.youtube.com / user / MarriottJobs
JW Marriott Miami
Website : https : / / www.marriott.com / hotels / travel / miajw -jw-marriott-miami /
Instagram : https : / / www.instagram.com / jwmarriottmiami / ?hl=en
Facebook : https : / / www.facebook.com / JWMarriottHotelMiami /
Twitter : https : / / twitter.com / jwmarriottmia?lang=en
Maps : https : / / www.marriott.com / hotels / maps / travel / miajw -jw-marriott-miami /
E-VERIFY
MDM Hotel Group participates in the Electronic Employment Eligibility Verification Program.
MDM Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. MDM Hotel Group does not discriminate based on disability, veteran status, or any other basis protected under federal, state, or local laws.
