What are the responsibilities and job description for the Fleet Support Advocate position at JX Enterprises, Inc.?
Job Description
Job Description
Description : About Us :
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their trucking needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.
Job Purpose
Under the direction of the Assistant Service Director, the Fleet Support Advocate works with dealership personnel, outside repair facilities, and customers to assist with fleet management and to maximize customer uptime.
Work Hours : Monday-Friday, 8 : 00am-5 : 00pm
Pay : $60,000-80,000 / year (Depending on Experience)
Essential Duties and Responsibilities
Honor Commitment :
- Manage the repair process on assigned fleets to maximize customer uptime, demonstrating a commitment to customer satisfaction and minimizing disruptions to their operations.
- Assist in dealers and customers with warranty repairs, ensuring timely and efficient resolution of warranty claims.
Create Positive Experiences :
Foster Life-Long Learning :
Exhibit Pioneering Spirit :
Demonstrate Good Stewardship :
Other Duties as Assigned :
The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Competencies :
Minimum Qualifications :
Employee Benefits : Insurance :
Paid Time Off :
Compensation :
Other :
JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements :
Salary : $60,000 - $80,000
