What are the responsibilities and job description for the WORKFORCE MANAGEMENT ASSOCIATE position at K Health?
Who we are :
K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We're looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.
Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24 / 7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.
K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.
About the role :
We are looking for a detail-oriented Workforce Management Associate to join our team. A successful candidate will be responsible for scheduling, capacity planning, and operational coordination for clinicians. This includes generating schedules, monitoring adherence, managing provider shift changes, and coordinating with Practice Managers and clinicians to ensure smooth clinic operations.
This is a high-impact role for the organization, directly impacting patient care quality and quantity, as well as provider satisfaction. The selected candidate will report to the Senior Manager, Strategic Operations .
What you'll be doing :
- Clinical scheduling management
- Generate and upload monthly schedules for KMD providers across platforms.
- Manage recurring schedule changes, including adding, canceling, and updating provider shifts.
- Coordinate and communicate about requests with providers.
- Coordinate with capacity teams for urgent scheduling adjustments outside office hours.
- Configure appointment availability in Salesforce Scheduler.
- Understand the impact of scheduling activities on operations.
- Other duties as assigned, related to creating and maintaining provider schedules.
- Assist in payroll processes, by ensuring accuracy and timeliness of operations
What we're looking for :
Benefits & Perks : #LI-Hybrid
Compensation : 60,000-$70,000 USD
We offer competitive compensation packages based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.
We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We're deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.
We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.
Salary : $60,000 - $70,000
