What are the responsibilities and job description for the FOH Manager position at K-Pot Korean BBQ & Hot Pot?
Overview
The Front of House Manager is a leadership role at our KPOT locations. They are responsible for the overall success of the front of the house operations. Must have an availability to work evenings and weekends. Should be extremely organized, a strong multi-tasker, an ability to coach direct reports in the moment, and have experience in reinforcing an exceptional climate of hospitality within the restaurant.
Responsibilities
- Expert Knowledge of brand standards and operational procedures
- Adherence to all Federal, State, and Local operational guidelines
- Integrates all company initiatives and emphasizes with applicable staff
- Hiring and staffing the restaurant to meet established staffing levels
- Corrective action with staff
- Manage floor operations, run shifts, make cuts based on business levels
- Engage with customer to provide exceptional services
- Follow up with additional projects given on a weekly basis
Experience
- Proven experience in a restaurant or hospitality management role is preferred.
- Strong customer service skills with a focus on creating memorable experiences for guests.
- Familiarity with bar operations and food production processes.
- Experience with training development for staff is highly desirable.
- Previous experience as an Assistant Manager or similar role will be considered an asset.
Join our team as we strive to provide outstanding service in a vibrant atmosphere!
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Shift:
- Day shift
- Night shift
Work Location: In person
Salary : $60,000 - $65,000
