Laboratory Operations Subject Matter Expert

Urine Toxicology Operations SME

Department: Lab

Reports to: Lab Manager

Status: Exempt, Salary

Schedule: Monday-Friday

Hours: 9 am-6 pm Mon-Friday or 8 am-5pm Monday -Friday

Kai Shin clinic is dedicated to helping those with substance use disorders and mental health. We are a clinic that has been in operation 7 years, and have 4 locations. We are a fast growing organization and there is room to grow in this position if there is interest. More special projects are on the horizon as our lab and clinic continue to grow.

This position will work on the front end/partnership sites for the lab team, and must have excellent customer service, critical thinking skills, training skills, and willingness to drive around. Attention to detail is a must. This position will be a part of the lab team and report to the lab manager. Urine toxicology operations subject matter experts will help with managing the urinalysis collection process/documentation with current and future partnerships. This position requires a lot of independent work, but there is some team work involved. Must be a team player.

RESPONSIBILITIES:

• Train new UA collectors on urine specimen collection and proper documentation
• Confirm accuracy on urine samples with lab req form
• Collect urine samples at partner sites to assist
• Ensure accuracy of physician orders to partnership orders
• Drive to partnership sites to train collectors as needed
• Track down missing orders or forms
• Interact with counselors and providers to complete UA documentation
• May assist with sort/accession urine specimens/create appointments in patient schedule as needed
• Scan documents into patient charts accurately
• Educate all clinicians and potentially patients or vendors on toxicology as appropriate
• Conduct monthly education internally for staff, and externally monthly for partner sites
• Be present and available to answer new partner site questions, community based webinars or in person educational meetings.
• Other duties as assigned

SKILLS AND ABILITIES:

• Proven ability to prioritize tasks and manage time
• Excellent problem resolution skills
• Able to work to meet established turnaround times
• Ability to quickly adjust/respond to an evolving workload
• Excellent organizational skills
• Must be able to perform work with a high degree of accuracy and attention to detail

MINIMUM QUALIFICATIONS:

• Proficiency with Microsoft Office applications
• Ability to sit and stand for computer work, walk, drive, and carry less than 10LBS
• Have a driver's license, insurance and car

I have discussed with my manager, read and agree to abide by the job duties indicated above.

Name: _________________________________

Signature: ______________________________

Date:__________________________________

Job Type: Full-time

Pay: $55,566.00 - $63,857.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to Commute:

• Saint Paul, MN 55104 (Required)

Ability to Relocate:

• Saint Paul, MN 55104: Relocate before starting work (Required)

Work Location: Hybrid remote in Saint Paul, MN 55104

Salary : $55,566 - $63,857