What are the responsibilities and job description for the Emergency Department Clerk position at Kaiser Permanente?
Description
Essential Functions:
- Provide a variety of clerical, scheduling, faxing and telephone services for emergency department patients and personnel
Assist the professional nursing staff by obtaining and recording patient information and reporting needs of patients/families in the waiting room
Participate in the Quality Assurance Program QA data collection
Relieve other positions during break and meals
A service-orientation and an openness to creative and innovative approaches to providing service characterized by cultural sensitivity, respect and polite communication with patients, staff members, and visitors is required
Grade 04
Qualifications
Basic Qualifications:
- High School Graduate/GED
- Typing 25wpm
- Minimum of six (6) months experience in-a hospital/clerical setting or medical office preferred
- Reception and cash handling experience preferred
- Demonstrated effective organizational skills required
- Most recent performance evaluation required for the interview
- Ability to approach all communication within the work setting in a manner that promotes cooperation and resolves conflict
- Commitment to working as a team member with all staff, physicians and other members of the health care team required
- Knowledge of medical terminology required
- Effective written and oral communication skills required
- Ability to work productively in a busy and complex environment required
- Ability to perform data entry and retrieval functions required
- Knowledge of technical communication equipment required: fax, auto reg, CICS/REGP, and PARRS preferred
- Prefer experience with PS3 scheduling/staffing system
- Demonstrated service-oriented approach to the work environment required
- Willingness to work in a Labor Management Partnership environment required
Skills testing*: Medical Terminology and Typing 25 WPM (able to pass both skill assessments)
PrimaryLocation : California,Santa Rosa,Santa Rosa Hospital
HoursPerWeek : 1
Shift : Evening
Workdays : Mon, Tue, Wed, Thu, Fri, Sat, Sun*Varies
WorkingHoursStart : 03:30 PM
WorkingHoursEnd : 12:00 AM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : A01|SEIU|United Healthworkers
Job Level : Entry Level
Job Category : Administrative & Support Services
Department : Santa Rosa Hospital - Emergency-Clinic Nurse - 0206
Travel : No
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Salary : $31 - $32
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