What are the responsibilities and job description for the Technical/Product Service Support position at kaiyiee Information Technology Co., Ltd.?
We are seeking a Technical Suppport to join our team in Midland. This role will be responsible for providing on-site inspection and support for product (layflat hose) expertise in water transfer operation. The ideal candidate will be based in Midland TX with hands-on experience with layflat hose and water transfer operations, able to identify pain points and offer suggestions for product improvement and future direction. The role may also involve some market-related responsibilities.
Responsibilities:
1、Provide technical support and service as manufacturer representative to investigate layflat hose issues on site.
2、Hands-on experience with layflat hose products, including operation and maintenance.
3、Identify and understand pain points of field engineering.
4、Offer suggestions for product enhancements and future development directions.
5、Conduct site visits in Midland to understand and address on-site needs.
6、May involve some market research and analysis tasks.
Requirements:
1、Local resident of Midland or willing to relocate to Midland
2、Experience in water transfer operations.
3、Familiarity with layflat hose products and their applications.
4、Strong problem-solving skills and ability to offer practical solutions.
5、Good communication skills and customer service orientation.
6、Basic market knowledge and research skills.
Job Type: Full-time
Pay: $80,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: Hybrid remote in Midland, TX 79706
Salary : $80,000 - $150,000