What are the responsibilities and job description for the User Experience Designer position at Kaizen Technologies?
UX Designer
Andover, MA - Onsite 5 days a week
12 Months
Works with the product owner(s), customers, and scrum team(s) to enhance our customer experience.
In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems.
A strong portfolio of successful UX and other technical projects is essential.
Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to:
1. Strong UI/UX design skills showcasing problem solving techniques focused on the customer.
2. Expertise in design software such as Figma, Fig jam, and Miro.
3. Deep understanding of user-cantered design principles and practices.
4. Strong understanding of usability principles, journey mapping techniques, information architecture, and interaction design.
5. Experience in conducting user research and usability testing to support evidence-focused design decisions.
6. Excellent communication skills to articulate design decisions and process.
7. Define and execute a customer centric strategy to focus on the customer experience through user research
8. Strong journey mapping experience.
9. Developing wireframes and task flows based on user needs
10. Collaborating with Designers and Developers to create intuitive, user-friendly software
11. Understand product specifications and user psychology
12. Conduct concept and usability testing and gather feedback
13. Create personas through user research and data
14. Define the right interaction model and evaluate its success
15. Work with existing UI Developer to create wireframes and prototypes around customer needs
16. Find creative ways to solve UX problems (e.g. usability, findability)
17. Ability to lead and manage a team
Basic Qualifications:
1. Bachelor's degree in Business or other relevant discipline such as UX Design, Human-Computer Interaction, Design Thinking, or a related discipline.
2. 5-7 years of proven experience as a UX Designer responsible for Design and UX Research and advocating for customer experience
3. 3 – 5 years of user research and usability testing
Other Qualifications:
1. Strong Interpersonal and consultative skills – Seeks understanding, excellent listener
2. Strong presentation and communication skills
3. Ability to collaborate across product, engineering, marketing and key stakeholders
4. Detail-oriented and able to deliver at an elevated level of accuracy
5. Experience working with agile development methodologies.
6. Strong portfolio showcasing web application projects, detailing your role and process
7. Strong portfolio of design projects
8. Proven expertise in creating designs that work seamlessly across multiple devices and screen sizes
9. Background in project management and research
10. Familiarity with interaction design and information architecture
11. Proficient in design software (e.g. Figma)
12. Some knowledge of HTML/CSS; JavaScript/React is a plus
13. Problem-solving aptitude
14. Analytical mind with a business acumen
15. Effective communication skills and the ability to articulate design decisions and thought processes
