What are the responsibilities and job description for the Assistant General Manager - Sortino's position at KALAHARI RESORTS & CONVENTIONS?
Kalahari Resorts & Conventions delivers a waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America’s largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for Sortino’s Italian Kitchen - Assistant General Manager. Sortino’s a new age red sauce restaurant where old-school Italian cuisine meets the modern age. Sortino’s Italian Kitchen is a casual restaurant and bar that brings to the Kalahari a tradition of hospitality established by Giorgio and Giacomo Sortino more than 60 years ago when they opened the original Sortino’s Little Italy restaurant in downtown Sandusky, Ohio. In this position, you’ll work with the restaurant general manager to oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant’s dining room and kitchen areas.
With this position, we do require a background of general food and beverage knowledge involving at least 1 year of front-of-the-house operations and/or assistant management positions in a hotel or resort setting is preferred. Prior restaurant experience in a full-service restaurant and supervisory experience of staff is a must. It’s preferred that you have at least 2 years of directly related experience including experience with craft cocktails.
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational opportunities
- Full and varied benefit package available for full-time associates
- 401(k) with company match
- Appreciation days, parties, and retention programs
- Paid time off, dedicated wellness days and holiday pay
- Discounts and resort benefits
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America’s Best Midsize Employers, Condé Nast Traveler’s #1 World’s Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting’s Smart Stars Awards, Parents’ Magazine Kids’ Travel Award Winner, and TripAdvisor’s Travelers’ Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.