What are the responsibilities and job description for the Sortino's General Manager position at Kalahari Resorts & Conventions?
Kalahari Resorts & Conventions delivers a beyond expectations waterpark resort and conference experience all under one roof. The authentically African-inspired resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for General Manager – Sortino's Italian Kitchen. Sortino's Italian Kitchen is a new age red sauce restaurant where old-school Italian cuisine meets the modern age. The outlet is a high volume, casual restaurant, and liquor bar that brings a tradition of hospitality established by Giorgio and Giacomo Sortino more than 60 years ago when they opened the original Sortino's Little Italy restaurant in Sandusky, Ohio.
In this position, you'll oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives on a day-to-day basis in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation of the restaurant's dining room and kitchen areas.
Required Experience:
- At least two years of restaurant management experience and/or similar hospitality experience.
- Basic financial and P&L knowledge.
- A strong desire to be the face and personality of the restaurant.
- Availability includes evenings, weekends and holidays.
Nice to have skills but, not required:
- Basic wine knowledge.
- Italian restaurant background is helpful.
- Knowledge of how a hotel/resort operates.
The hours of operation for the restaurant are 5pm-11pm and the shift can run prior and after closing.
If your background and availability is what we are seeking and your personality is one of service to others, please consider joining our growing and industry-leading team.
Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:
- Above-industry average compensation
- Promotion from within
- Mental, Financial, Physical, Work/Life and Career wellness initiatives
- Educational opportunities
- Full and varied benefit package available for full-time associates
- 401(k) with company match
- Appreciation days, parties, and retention programs
- Paid time off and holiday pay
- Discounts and resort perks
Kalahari Resorts & Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includes Forbes America's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort in Smart Meeting's Smart Stars Awards, Parents' Magazine Kids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000); Sandusky, Ohio (2005); Pocono Manor, Pennsylvania (2015); Round Rock, Texas (2020) and Spotsylvania County, Virginia (2026).
Kalahari Resorts & Conventions is an equal opportunity employer.
