What are the responsibilities and job description for the Supervisor position at Kalbi Social Club?
Overview
We are seeking a dedicated and experienced Shift Manager to join our dynamic team in the hospitality industry. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Manager, you will oversee daily operations, ensuring that our guests receive the highest quality of service while maintaining efficient workflow within the restaurant.
Duties
- Supervise and coordinate daily operations of the restaurant during assigned shifts.
- Ensure compliance with health and safety regulations, as well as company policies.
- Manage staff performance, providing training and support to enhance their skills in hospitality and food service.
- Oversee food preparation processes to ensure quality standards are met.
- Handle customer inquiries and complaints promptly and professionally, fostering a positive dining experience.
- Maintain inventory control by monitoring stock levels and placing orders as necessary.
- Utilize SPOT ON POS system for managing transactions and reporting sales data.
- Conduct interviews and assist in the hiring process for new team members.
- Collaborate with upper management to implement strategies for improving service efficiency and guest satisfaction.
Qualifications
- Proven experience in a supervisory role within the hospitality or food service industry.
- Strong knowledge of food preparation techniques and restaurant operations.
- Excellent customer service skills with a focus on guest satisfaction.
- Familiarity with inventory control processes and systems.
- Experience with shift management, including scheduling staff and managing labor costs.
- Proficiency in using SPOT ON POS or similar point-of-sale systems is preferred.
- Ability to work flexible hours, including evenings, weekends, and holidays as required.
- Strong communication skills, both verbal and written, with the ability to lead a team effectively.
- A passion for creating memorable dining experiences for guests.
Join us in creating an inviting atmosphere where both guests and employees thrive!
Job Type: Part-time
Pay: $21.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Ability to Commute:
- Irvine, CA 92618 (Required)
Ability to Relocate:
- Irvine, CA 92618: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $24