What are the responsibilities and job description for the Program Management Specialist position at Kaleidoscope ABA Autism Therapy Services?
About the Role
This Program Management Specialist position at Kaleidoscope ABA Autism Therapy Services offers an exciting opportunity to join a dynamic team dedicated to providing high-quality ABA therapy services. As a key member of our leadership team, you will play a critical role in overseeing the daily operations of our centers and driving business growth.
Key Responsibilities
- Leadership and Staff Development
- Provide guidance and support to staff members, promoting a positive and inclusive work environment.
- Develop and implement effective training programs to enhance staff skills and knowledge.
- Conduct regular performance evaluations and provide constructive feedback to support staff growth.
- Operational Efficiency
- Design and implement efficient scheduling systems to maximize client access and therapist productivity.
- Monitor and analyze clinic performance metrics to identify areas for improvement.
- Maintain accurate and up-to-date records of client and staff information.
- Client Services and Quality Assurance
- Collaborate with therapists to ensure seamless delivery of ABA therapy services.
- Develop and implement quality assurance protocols to maintain high standards of care.
- Respond to client concerns and resolve issues in a timely and professional manner.
- Bachelor's degree in healthcare, business administration, or a related field.
- 3 years of experience in a leadership role, preferably in a healthcare setting.
- Proven ability to lead cross-functional teams and drive business results.
- Strong analytical and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
Requirements
