What are the responsibilities and job description for the Senior Director of Studio Performance and Operations position at Kalologie Walnut Creek?
Join one of the fastest-growing wellness brands in the country.
Kalologie is expanding rapidly nationwide, and we’re seeking a dynamic Senior Director of Studio Performance and Operations to be a key leader in scaling operational excellence across all locations.
With two decades of excellence, Kalologie Medspa stands as a premier destination for wellness and aesthetics treatments. Our team of highly trained experts is renowned for their personalized approach, providing safe, effective, and clinically-proven treatments that achieve exceptional results.
Location: East San Francisco Bay Area or Sacramento Area
Position Type: Full-Time
Reports To: Chief Operating Officer
About the Role
As the Senior Director of Studio Performance and Operations, you will be at the forefront of Kalologie’s growth strategy—developing and implementing scalable, standardized systems to drive efficiency, consistency, and profitability across all medspa studios.
This role will take immediate ownership of:
- Building and executing a comprehensive Operations Manual
- Implementing performance benchmarks and best practices
- Driving significant membership growth
- Ensuring all studios are aligned, empowered, and operating at peak performance
Key Responsibilities
- Lead and manage P&L education and accountability across all studios
- Develop and roll out standard operating procedures (SOPs)
- Integrate data analytics tools to support performance insights and decisions
- Coach and support local teams to enhance performance and consistency
- Collaborate on strategic marketing initiatives to drive studio growth
- Maintain alignment between corporate and studio-level goals and execution
Ideal Candidate Profile
- Proven experience leading multi-unit operations in wellness, medical spa or hospitality
- Strong background in operational systems, team development, and data integration
- Track record of successfully scaling growth and driving measurable performance improvements
- Comfortable in a fast-paced, entrepreneurial environment
- Based in or willing to relocate to the East Bay or Sacramento Area
- Willing to travel regularly to studio locations
Why Join Kalologie?
- Be part of an innovative, mission-driven brand redefining wellness and aesthetics
- Work alongside a passionate and supportive leadership team
- Make a measurable impact in a high-growth, national expansion environment
- Competitive compensation and performance-based incentives