What are the responsibilities and job description for the Housekeeping - Palm Springs/Joshua Tree KOA position at Kampgrounds Enterprises, Inc.?
Description
The Palm Springs/Joshua Tree KOA is a campground looking for enthusiastic people to join our housekeeping hospitality team. Located in the beautiful California desert about 40 minutes from Joshua Tree National Park, we are a wintertime destination offering camping in RVs, Cabins, Deluxe Cabins and tents year round. Our goal is to create a great camping experience for our guests by offering excellent customer service. If you enjoy meeting new people, working in a fun yet challenging environment, and helping families create memories to last a lifetime we want to talk to you!
WORKING HOURS:
- Part Time position available
- Off Season April 1-Sept 30/High season October 1-March31
- Days will vary depending on needs of the department and can be Sunday-Saturday
- Scheduled hours can be from 7am-8pm
- 10-40 hours/week depending on occupancy and position
- High activity around all holiday weekends
- $17/hour and up depending on experience.
RESPONSIBILITIES
- Ensures customers receive a high level of service consistent with our customer service philosophy
- Communicate with all staff and management using Teams
- Enforce campground policies and implement solutions consistent with goals of park
- Proactive guest management to ensure positive environment for all guests
- Coordinate with Guest Service/Front Desk staff for guest arrivals
- Coordinate with Guest Service/Front Desk staff for problem resolution when applicable
- Utilize creative problem solving skills
- Daily cleaning and maintenance of the restroom facilities
- Janitorial duties on all buildings at the campground
- Cleaning and preparation of deluxe cabins and deluxe tents for guest arrivals. This includes but is not limited to: striping of linens, washing of dishes, cleaning of all surfaces, making beds, vacuuming, replenishment of consumables, tidiness of outside areas, etc.
- Laundry of linens for deluxe accommodations as needed
- Contribute to the organization of all housekeeping supplies
- Complete various duties as assigned by manager which can include but are not limited to: light janitorial duties, assisting other departments in completion of tasks, overall support in daily performance of the campground.
Requirements
• Good customer service and communications skills
• Ability to multi task and prioritize
• Able to work with others and work independently
• Professional Appearance and attitude towards guests and fellow team members
• Communicate professionally and patiently
• Be on your feet during shift and able to lift at least 30 lbs.
• Ability to thrive in a fast-paced environment
• Actively communicate both verbally and written
On-site accommodations available to eligible staff members at a reduced cost as well as site rentals for candidates with fully self-contained RVs. More information provided during the interview process
Salary : $17
