What are the responsibilities and job description for the Hotel Operations Director position at Kana Hospitality, LLC?
Job Overview
We are seeking a dynamic and experienced Hotel General Manager to oversee all aspects of our hotel operations. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing staff, and driving profitability through effective revenue management and budgeting strategies. This role requires strong leadership skills, a passion for hospitality, and the ability to foster a positive work environment.
Duties
- Lead and manage all hotel operations, including front desk, housekeeping, and property maintenance.
- Develop and implement effective revenue management strategies to maximize occupancy and profitability.
- Oversee budgeting processes, ensuring financial goals are met while maintaining high standards of service.
- Recruit, train, and mentor hotel staff to deliver exceptional guest service and maintain operational excellence.
- Foster strong guest relations by addressing concerns promptly and ensuring a welcoming atmosphere for all visitors.
- Collaborate with human resources to manage employee relations, performance evaluations, and staff development programs.
- Ensure compliance with health, safety, and sanitation regulations within the hotel premises.
- Monitor market trends and competitor activities to identify opportunities for growth and improvement.
Requirements
- Proven experience in hotel management or a similar leadership role within the hospitality industry.
- Strong knowledge of revenue management principles and budgeting practices.
- Excellent leadership skills with the ability to motivate and develop a diverse team.
- Exceptional guest relations skills with a focus on providing outstanding customer service.
- Multilingual abilities are a plus to enhance communication with guests from various backgrounds.
- Familiarity with front desk operations and human resources management is highly desirable.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- A passion for hospitality and commitment to creating memorable experiences for guests.
Join our team as we strive to provide unparalleled service in the hospitality industry!
Job Type: Full-time
Pay: $58,000.00 - $65,000.00 per year
Schedule:
- Day shift
Experience:
- Hotel management: 5 years (Required)
Ability to Commute:
- Rapid City, SD 57701 (Preferred)
Ability to Relocate:
- Rapid City, SD 57701: Relocate before starting work (Preferred)
Work Location: In person
Salary : $58,000 - $65,000
