What are the responsibilities and job description for the Pawn Broker/Sales Associate position at Kanawha Valley Fine Jewelry and Loan?
Overview
We are seeking a motivated and detail-oriented Pawn Broker to join our team. The ideal candidate will have a passion for customer service and possess strong communication skills. As a Pawn Broker, you will be responsible for evaluating items brought in by customers, providing fair offers, and managing transactions in a retail environment. This role requires a keen understanding of product value and the ability to build rapport with customers while ensuring compliance with company policies.
Duties
- Evaluate and appraise items brought in for pawn or sale, ensuring accurate assessment of value.
- Conduct transactions using POS systems while maintaining accurate cash handling practices.
- Provide exceptional customer service by addressing inquiries and assisting customers with their needs.
- Supervise stock levels, ensuring that inventory is well-organized and readily available for display.
- Perform product demonstrations to educate customers about items available for purchase.
- Utilize retail math skills to calculate prices, discounts, and offers effectively.
- Maintain a clean and organized work environment that reflects professionalism.
- Communicate effectively with customers and team members to foster a positive shopping experience.
- Assist in training new staff members on procedures and best practices.
Experience
- Previous experience in retail or customer service is preferred.
- Familiarity with cash handling procedures and basic math skills is essential.
- Experience with supervising staff or leading teams is a plus.
- Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
- Knowledge of stock management and inventory control is beneficial.
- Ability to perform product demos effectively to engage customers.
Join our team as a Pawn Broker where your skills in customer service, communication, and product evaluation will contribute to our success in providing an exceptional experience for our clients.
Job Type: Full-time
Pay: $11.00 - $13.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Day shift
- Evening shift
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Charleston, WV 25313 (Required)
Ability to Relocate:
- Charleston, WV 25313: Relocate before starting work (Preferred)
Work Location: In person
Salary : $11 - $13