Operations Manager

ID Logistics has sustainable logistic solutions to accelerate your growth anywhere in the world. Here at ID Logistics we want to be the employer choice in our sector. Our most valuable resource is our human capital. We believe that our company needs to work for and with its employees in order to remain on the cutting edge. We place our trust in our employees in our search for collective success. Since the company's creation, we have championed a different mindset that places the importance on stringency, autonomy, agility, collaboration and solidarity. Everyone is welcome at ID Logistics, whether you have a diploma, extensive or no experience at all in our sector. The important thing is that you are eager to learn and give your all as part of a caring and inclusive company.

In this Operations Manager role your responsibilities will be:

• Oversee day to day operations of manufacturing support services in a 24/7 production

environment

• Identifies legal and customer requirements affecting operations and ensures policies,

procedures and reporting are in compliance.

• Writes and responds to inquiries regarding policies, procedures and operations.
• Advises management on the appropriate resolution of operating issues.
• Promotes a safe environment for the customer's product and workers.
• Provides 100% customer satisfaction.
• Builds a positive team environment by listening to and communicating with all associates.
• Monitors daily compliance with safety procedures.
• Prepares and investigates accident reports.
• Facilitates the maintenance of operational equipment, including preventative maintenance

in order to ensure equipment is maintained and repaired for safe operation

• Prepares various quantitative reports requested by the Facility Manager.
• Provides and/or coordinates training needed to maintain skill levels.
• Interviewing, hiring, and training employees; planning, assigning, and directing work;

appraising performance; rewarding and disciplining employees; addressing complaints and
resolving problems.

• Interface several times daily with customer owned departments to ensure operational

success and customer satisfaction

• Counsel/Mentor supervisors as needed.
• Ensure timely submission of documentation from supervisory team
• Conduct safety and process compliance investigations
• Attend safety committee and other departmental meetings with customer and internal

leadership.

• Set direction for teams via communication with team lead.
• Communicate and update with Operations Manager I and Facility Manager
• Facilitate supervisory staff meetings
• Ensure training compliance
• Ensure compliance with safety reporting and investigation procedures
• On call for in-plant associates via company provided cell phone in case of emergencies.
• Assign work according to customer need
• Ensure that attendance and time off requests are approved timely, support supervisors as

needed

• Ensure that performance reviews are completed in timely manner, and approve reviews prior

to presentation to associates

• Make entries into associate request system as needed
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance

when observed.

• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

• Salary Range: 77k - 110K with a bonus program

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Requirements:

• Qualified candidates must have at least two (2) years of management experience in a

manufacturing/production/distribution environment. Bachelor's Degree is preferred.

• Candidates must have good oral and written communication skills.
• Proficiency with Microsoft Excel is required.
• Must have knowledge of OSHA and other regulatory statutes governing production

operations and must be able to work in a varied, fast-paced environment.

• May be required to travel to other facilities.
• Must be able to wear personal protective equipment appropriate for the work environment

(e.g. protective footwear, protective eyewear, hearing protection, bump cap, gloves, etc.) in
accordance with safety policies.

• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from associates,

managers, the customer, regulatory agencies, and the general public.

• Ability to speak effectively with individuals at all levels within and external to the company.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers,

common fractions, and decimals. Ability to compute rate, ratio and percent and to generate
and interpret graphs.

• Ability to solve practical problems and deal with a variety of concrete variables in situations

where only limited standardization exists.

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule

form.