What are the responsibilities and job description for the Front Desk Receptionist position at Kankakee Valley Oral Maxillofacial Surgery?
Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. This role is essential in creating a welcoming environment for our clients and visitors while providing administrative support to ensure smooth operations. The ideal candidate will possess excellent communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist patients in a professional and courteous manner.
- Manage incoming calls using phone systems, ensuring proper phone etiquette is maintained.
- Provide patient support by addressing inquiries and resolving issues promptly.
- Maintain organized filing systems for documents and records, both physical and electronic.
- Utilize proprietary software to manage schedules, create documents, and communicate effectively with team members.
- Proofread correspondence and documentation for accuracy before distribution.
- Assist with administrative tasks as needed, including clerical duties and data entry.
- Support the team with various projects and tasks to enhance overall office efficiency.
Qualifications
- Proven experience in an administrative or receptionist role preferred.
- Proficiency in using phone systems and computer applications, preferrably experience in a medical office
- Strong customer service skills with a focus on client satisfaction.
- Excellent phone etiquette with the ability to communicate clearly and effectively.
- candidates are highly encouraged to apply as it is a valuable asset in our diverse environment.
- Attention to detail with strong proofreading skills to ensure accuracy in all communications.
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism.
Join us as a Front Desk Receptionist where your contributions will be valued, and your skills will help create an exceptional experience for our clients!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 28 – 30 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Experience:
- receptionist: 1 year (Preferred)
Ability to Commute:
- Bourbonnais, IL 60914 (Required)
Work Location: In person
Salary : $16 - $20