Lead/Principal Technical Architect

Job Description

We are currently looking for Lead and Principal level Pre-Sales Technical Architects across multiple verticals, including Communications Media and Tech, Manufacturing, and other industries / verticals.

Team & Role Description :

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Salesforce's pre-sales Technical Architects are the solutions team members who know what's possible and how to make it happen, no matter how sophisticated the challenge appears to be. Their domain and product knowledge allows them to serve as domain experts on the account team, not only in terms of product and domain knowledge but also in how to craft the right solutions to satisfy both business and IT buyers. They are willing to be honest about potential challenges and always keep the long-term success of the customer in mind. Curiosity, communication, and capacity for learning are key pillars for successful Technical Architects.

Your Impact :

The most effective Technical Architects focus on these areas of impact :

• Work with customers in their aligned vertical or market segment to address and tackle a wide variety of technical challenges, using the industry-leading capabilities of the Salesforce Platform and portfolio solutions.
• Develop relationships with customer IT partners, and help them to understand how the Salesforce platform fits into their overall technology strategy.
• Act as a trusted advisor, and guide customers towards solutions that have the greatest likelihood of long-term success.
• Hone knowledge of the Salesforce platform through hands-on training and exploration in the areas of customization, integration, and service delivery, and support our account-aligned solution engineers when this deeper level of expertise is needed to tackle customer challenges.
• Promote the value proposition, benefits, and advantages of the Salesforce Platform including Hyperforce, Data Cloud, Einstein AI, Mulesoft, Slack, and more.
• Understand and advise on the broad ecosystem of ISV and partner solutions that collaborate and integrate with Salesforce.
• Guide deal strategy by providing insight into the technical buyer, and craft influence strategies that resonate with this audience.
• Keep current with both partner and competitive technologies in order to put proposed solutions into the context of the broader technology landscape.
• Highlight insights from customer conversations with our product teams to help ensure we are moving in the direction of market needs.
• Share your knowledge, best practices, and lessons learned with the broader solution engineering teams to multiply the impact of your work.
• Continue to develop yourself as a technologist and as a presales professional in an encouraging, collaborative team environment.

Baseline Requirements :

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

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