Culture & Community Engagement Manager (Full Time)

CULTURE AND COMMUNITY ENGAGEMENT MANAGER (FULL TIME)

DEPARTMENT

Human Resources

CLASSIFICATION

Exempt

REPORTS TO

Chief People Officer & Chief Executive Officer

DIRECT REPORTS

N/A

POSITION DESCRIPTION:

The Manager of Culture and Community Engagement will lead the Kansas City Zoo & Aquarium’s efforts to foster an accessible and inclusive environment both internally and externally. This role is key in cultivating a positive organizational culture, organizing educational events, establishing varied recruitment sources, managing risks, providing coaching, and engaging with the community. The Manager will collaborate closely with leadership and staff across all departments to develop and implement strategies that enhance employee engagement, while supporting the Zoo & Aquarium's broader role in the communities it serves.

POSITION DUTIES & ESSENTIAL FUNCTIONS:

Duties

Percentage

Leads engagement strategies, including, but not limited to:

• Defining the culture roadmap and engaging key stakeholders across the organization, including communications, HR and business leaders.
• Making recommendations on strategies, objectives, plans and policies to build a socially responsible culture.
• Staying at the forefront of the cultural external landscape, remaining up to date on emerging topics.
• Managing the design and initiatives of the culture roadmap, acting as a project manager and the subject matter expert.
• Utilizing workforce data to inform and monitor strategic initiatives.
• Monitoring public regulatory/policy changes and local advocacy trends.
• Overseeing negotiation and implementation of contracts with third-party consultants for training(s).
  
  
  

30%

Provides support and guidance to all key stakeholders, including, but not limited to:

• Partnering with the HR Leadership Team to incorporate practices and processes that embed positive culture into all aspects of the employee and volunteer life cycle (recruitment, selection, onboarding, performance management, development, mobility, retention and engagement)
• Partnering with the marketing team to drive communications efforts related to FOTZ&A culture both internally and externally.
• Providing coaching, advice and expertise on matters relating to company culture.
• Providing leadership to the Culture Committees, both internal and the FOTZ Board of Directors, guiding their impact and collaboration in the organization.
• Leading Employee Resource Group program by providing coordinated tools, resources, guidance and thought leadership to increase positive impact.
  
  
  

30%

Supports the Human Resources Department by leading recruitment efforts for all paid and non-paid positions, including:

• Driving the recruitment cycle for all paid and non-paid positions and representing the Zoo & Aquarium at recruitment events.
• Supporting the Zoo &Aquarium’s initiatives to attract and retain a diverse workforce and volunteer programs.
• Ensuring the goals of the KCMO Affirmative Action plan are followed and met.
• Partnering with departments to ensure representation within the community.
• Organizing and maintaining recruiting materials and collateral.
  
  
  

30%

Assists the Human Resources department with various tasks as needed, serving as a backup to ensure vital responsibilities may be performed in case of absence.

10%

• This position may at times be requested to perform other duties or special projects as assigned, which are in the best interest of the Kansas City Zoo & Aquarium.
• All employees must be able to perform the essential functions of this position satisfactorily and, upon request, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
  
  
  

MINIMUM QUALIFICATIONS:

• EDUCATION & FORMAL TRAINING:
• Bachelor's Degree in related field preferred.
• EXPERIENCE:
• 3-5 years’ experience leading or involved in company cultural programs/initiatives strongly preferred.
• Experience supporting company-wide change initiatives with multiple stakeholders.
• Ability to represent the company in a professional and positive manner.
• Strong communication and relationship building skills with the ability to influence and deliver through others.
• Ability to maintain a high degree of confidentiality.
• Highly motivated with ability to work with significant autonomy.
• Strong computer skills, including Microsoft Office, required.
• Strong verbal and written communication skills.
• OTHER MINIMUM REQUIREMENTS:
• Must have valid driver’s license.
• Must be able to work a flexible schedule, including weekends, holidays, and evening hours, in all weather extremes.
• Must pass a background and drug screening.