What are the responsibilities and job description for the Insurance Account Executive position at Kansas Insurance?
We are looking for a dedicated Insurance Account Executive to join our Topeka office. As an integral part of our team, you will deliver exceptional service to our clients, focusing on Personal, Commercial, Farm, Crop, and Life insurance products. With multiple locations across Kansas, our agency represents several leading insurance carriers. The ideal candidate will have strong organizational skills, willingness to learn, and a desire to grow within the industry. While prior experience is desirable, it is not required. We offer comprehensive training and support to help you obtain your insurance license and succeed in this role.
Responsibilities:
- Provide prompt, accurate, and friendly customer service.
- Manage client inquiries regarding insurance availability, eligibility, coverage options, policy changes, transfers, claims, and billing clarifications.
- Coordinate daily workflow with internal staff and agents.
- Achieve mutually agreed marketing goals and promote Kansas Insurance online presences.
- Assist clients with policy-related questions, resolve issues, and recommend appropriate coverage.
- Utilize our agency management system, Applied Epic, proficiently.
- Conduct policy quoting, binding, issuing, and new/renewal marketing activities.
- Oversee daily account management tasks such as processing policies/endorsements, invoicing, certificates of insurance, auto ID cards, policy changes, and coverage comparisons.
- Maintain accurate client records in our agency database.
- Collaborate with insurance company underwriters to obtain timely and accurate quotes.
Qualifications:
- Previous experience in customer service.
- The ability to work in a fast-paced environment.
- A driven professional that is self-motivated and eager to succeed
- Proven conflict resolution skills.
- An ability to function as a member of a team.
- Strong negotiation abilities.
- Excellent written and verbal communication skills. Confidence in presenting ideas.
- Experience in the insurance or related industry preferred but not required.
- Detail-oriented with strong organizational skills.
- Current insurance license or willingness to obtain Property & Casualty, and Life and Health licenses.
What's in it for you?
• A strong base salary
• A casual work atmosphere with professional standards.
• A chance to work alongside talented and dedicated agents.
• Health and life benefits, alongside a rich 401(k) plan.
• Generous paid time off.
• An opportunity to build an exciting, profitable and rewarding career.
