Business Analyst - Miami, FL (ONSITE)

Job Title: Business Analyst Location: 5680 SW 87th Ave Miami, FL. 33173 (ONSITE)

Project Scope:

This is a Business Analyst position in a large, complex local government organization. This position
is within the Information technology Department for the purpose of assisting in implementing a
complex, large scale application.

The candidate will work alongside a diverse team of analysts supporting various County Departments.
This includes the analysis, design, testing and implementation of a vendor application package,
working directly with the customer and vendor solution provider through the project lifecycle. The
emphasis of the work is on understanding business processes and requirements to provide the best
solution for the customer, through the implementation of a vendor package.

Roles/Responsibilities:

• Requirement Gathering and Solution Design: Work closely with development teams to translate business requirements into User Stories, technical specifications, and system design. Collaborating with technical team to design innovative and effective solutions that align with business goals. This involves conducting interviews workshops, and meetings to elicit comprehensive and accurate requirements.
• Business Process Analysis: Analyze and understand the existing business processes within the organization. Identifying areas for improvement and recommending process changes to enhance efficiency and productivity.
• Business Insights: Translate complex data findings into actionable business insights. Provide recommendations based on data analysis to support strategic software integration and architectural design.
• System Implementation and Testing: Conduct system testing, including functional, integration, and assisting with user acceptance testing, to ensure the quality and reliability of the implemented systems.
• Testing Support: Assist with testing activities including test planning, test case creation, and test execution. Collaborate with technical resources, stakeholder, and end users to ensure that solutions meet specified requirements and quality standards.
• Project Management: Manage project tasks related to business analysis activities using Waterfall and Agile methodologies. This includes tracking progress and coordinating with cross-functional teams to ensure timely delivery.
• Vendor Management: Manage relationships with software vendors, coordinating vendor demonstrations, and overseeing the implementation of vendor solutions.
• Change Management: Assist in change management activities related to system implementations. This includes conducting impact assessments, developing training materials, and providing support to end-users during the transition period.
• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and project managers. Providing regular project updates, status reports, and conducting presentations to keep stakeholders informed about project progress and milestones.
• Understanding of data models, SQL, ETL (Extract, Transform and Load), and Microsoft Office Family.
• Continuous Improvement: Continuously monitoring and evaluating the performance of supported systems.
• Identifying areas for improvement, conducting post-implementation reviews, and recommending enhancements to optimize system functionality and user experience. Risk Management: Identify risks and issues related to business analysis activities and work proactively To mitigate them. Escalate critical issues as needed to ensure timely resolution

Mandatory Skills:

1. Bachelor's degree. Five years of experience in software implementation and business process analysis are required. Additional related work experience in software development/implementation and business process analysis may substitute for the required college education on a year-for-year basis.
2. Experience in working with complex IT software projects in a large organization using Waterfall and Agile methodologies.
3. Strong experience in business process analysis, including understanding, documenting and mapping current business processes.
4. Gathering business requirements and creating use cases, including leading and facilitating requirements gathering sessions with business users and technical staff. Business Analysis in complex implementation and integrated software solutions.
5. Developing test plans, scenarios, test cases and test data. Execution of testing, including working with and assisting end users/ testers. Includes all types of testing from unit testing, integration test, and user acceptance testing.
6. Developing training materials and user documentation to support end user training.
7. Proficient in both written and verbal communications.
8. Experience with the following is beneficial: Data Analysis Tool, Data Management and Infrastructure.

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