Demo

Installation Support Representative

Kantar
Miami, FL Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 5/2/2025
We're shaping the future of audience measurement by delivering exceptional service to our panel members. As a Service & Installation Executive, you'll play a crucial role in ensuring our panel members receive the best possible experience. Your responsibilities will include installing and maintaining metering equipment, providing top-notch customer service, and collaborating with the wider team to meet project deadlines. To succeed in this role, you'll need to be a skilled communicator, a problem-solver, and a team player. If you're passionate about helping us shape the future of audience measurement, we'd love to hear from you.

About Us:

We're the world's leading data, insights, and consulting company, and we're passionate about helping our clients succeed. Our cross-media measurement initiative is a pioneering project that aims to revolutionize the way we understand people's behavior and preferences. As a Service & Installation Executive, you'll be part of a talented team that's dedicated to delivering exceptional results. Your primary responsibilities will include:
  • Delivering exceptional service to our panel members.
  • Installing and maintaining metering equipment and software.
  • Collaborating with the wider team to meet project deadlines.
  • Ensuring accurate and timely reporting of panel home activity.
  • Providing ongoing support and training to panel members.

Requirements:

To succeed in this role, you'll need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Some weekend working is required, so flexibility around shift timings is essential. Fluency in English is necessary, with Spanish desirable.

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