What are the responsibilities and job description for the Installation Support Representative position at Kantar?
We're shaping the future of audience measurement by delivering exceptional service to our panel members. As a Service & Installation Executive, you'll play a crucial role in ensuring our panel members receive the best possible experience. Your responsibilities will include installing and maintaining metering equipment, providing top-notch customer service, and collaborating with the wider team to meet project deadlines. To succeed in this role, you'll need to be a skilled communicator, a problem-solver, and a team player. If you're passionate about helping us shape the future of audience measurement, we'd love to hear from you.
About Us:
We're the world's leading data, insights, and consulting company, and we're passionate about helping our clients succeed. Our cross-media measurement initiative is a pioneering project that aims to revolutionize the way we understand people's behavior and preferences. As a Service & Installation Executive, you'll be part of a talented team that's dedicated to delivering exceptional results. Your primary responsibilities will include:
Requirements:
To succeed in this role, you'll need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Some weekend working is required, so flexibility around shift timings is essential. Fluency in English is necessary, with Spanish desirable.
About Us:
We're the world's leading data, insights, and consulting company, and we're passionate about helping our clients succeed. Our cross-media measurement initiative is a pioneering project that aims to revolutionize the way we understand people's behavior and preferences. As a Service & Installation Executive, you'll be part of a talented team that's dedicated to delivering exceptional results. Your primary responsibilities will include:
- Delivering exceptional service to our panel members.
- Installing and maintaining metering equipment and software.
- Collaborating with the wider team to meet project deadlines.
- Ensuring accurate and timely reporting of panel home activity.
- Providing ongoing support and training to panel members.
Requirements:
To succeed in this role, you'll need to possess excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team. Some weekend working is required, so flexibility around shift timings is essential. Fluency in English is necessary, with Spanish desirable.