Receptionist

1. Welcoming Clients:

• Greet every client warmly and personally.
• Mention their name if remembered, ask whom they're here to see, and offer a beverage.

Provide an estimated timeline for when they'll meet their stylist.

• Let the client know you will inform their stylist of their arrival.

2. Answering Calls:

• Handle calls professionally with a friendly tone:

"Thank you for choosing Kantor & Company, this is [NAME]. How may I help you?"

3. Scheduling Appointments:

• Prioritize pre-booking to ensure seamless scheduling and reduce last - minute stress. Reach out to clients for rescheduling based on stylist requests.
• Help clients when they call the salon to make an appointment. Work as closely as possible to match their timeline with our schedule.

Ensure clients know the amount of time their service will take with their stylist. Include in the conversation if a Level 1 Stylist or an Apprentice will be assisting with the appointment.

• Keep track of the schedule to ensure adjustments needed or would open availability are made. maximize time on the schedule to understand service timing and expectations.

Follow-up on appointments that have not been confirmed.

reinforcing our cancellation

4. Maintaining the Front Area:

policy

• Open the salon 15 minutes prior to the first client. Reach out to clients for rescheduling based on stylist requests.
• Check voice mails log the call and return calls as needed.
• Check the Kantor & Company email periodically thru the day and respond.

Promote the policies and procedures of the salon with clients. Resolve client challenges with professionalism and care.

• Sanitize high-touch surfaces, refill coffee and tea machines, and prep the retail area for the next day.
• At the end of the day, ensure all services are paid.

At the end of your shift, ensure the reception area, waiting areas, and front desk are tidy and organized and ready for the next day of business. Turn the closed sign out and bring in the sandwich board. Lock the doors.
Adjust the thermostat. Turn music, computer and lights off.

5. Social Media and Communication:

• Respond promptly to social media inquiries.
• Post new social media daily.

6. Salon Support:

• Do the laundry several times each day.
• Assist with team responsibilities, including cleaning and disinfecting between clients.
• Keep the color room and shampoo area clean and organized

Compensation & Benefits

• Earn $15.57 per hour or higher depending on your level of experience.
• You have the opportunity to earn tips.
• Retail Commission: Earn 10% on retail purchases exceeding 200$

Funds are held in an employee's education fund.
The education fund can be used for:
Supplies, equipment and tools.
Professional development classes
Self-care and wellness expenses related to your craft.

• Other work-related expenses

Education and Growth: Access in-salon education and mentorship opportunities to continuously refine your craft.

• Closed Holidays: We are closed on all major holidays to support work-life balance.

Why Work with Us?

Benefit- discounted services and products

At Kantor & Company, we believe in:

• vitality for both our employees and our salon.
• Sustainability: Utilizing industry-leading recycling practices to minimize our environmental impact.
• Individual Expression: Encouraging each stylist to thrive in their unique style and craft.
• Inclusivity: Serving all individuals through a relationship-based approach. We are family-friendly and proudly support the non-binary community.

How to Apply

If you're ready to join our vibrant team, please email your resume and portfolio to kantorandcompany@gmail.com with the subject line: "Front Desk/Receptionist Application."

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 4 – 12 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible spending account

Schedule:

• 8 hour shift
• Day shift
• Every weekend
• Weekends only

People with a criminal record are encouraged to apply

Ability to Relocate:

• Boulder, CO 80302: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $16